Dr. Alan S. Crandall ( June 13, 1947 鈥 October 2, 2020) embodied Moran鈥檚 vision to provide hope, understanding, and treatment.
The passing of our beloved friend and extraordinary colleague, Alan S. Crandall, MD, on October 2, 2020, left all of us here at the John A. Moran Eye Center with heavy hearts.
As word spread, those feelings resonated the world over. Messages poured in from India, Ghana, Nepal, and beyond. Global outreach partners, former residents and fellows, donors, and professional ophthalmological societies offered moving tributes.
Patients whose lives were changed by his brilliant surgical skills sent touching memories and deepest thanks.
We are forever grateful to all who were touched by this giant of ophthalmology and humanity and took the time to let us know.
For nearly four decades, Crandall鈥檚 ever-present enthusiasm and consideration for his colleagues shaped a culture of family at Moran. He was equally passionate about his patients鈥 care, teaching, and humanitarian outreach. He excelled at it all, and each aspect of his life spawned more tales than we could ever tell.
As a renowned surgeon and teacher, the professional honors he accrued were legion, but so are the personal stories. Over and over, friends and colleagues describe him as the embodiment of kindness and as a joyful spirit who made you feel you were the most important person in the world
鈥淎lan鈥檚 contributions to our field are absolutely immeasurable,鈥 said Moran CEO Randall J Olson, MD. 鈥淭hose he taught and influenced in deeply profound ways are numberless. He was revered as one of the greatest glaucoma, cataract, and anterior segment surgeons in our lifetime. Yet that鈥檚 not the most amazing thing about him. He was also the kindest, most humble, unassuming person you could ever hope to know.鈥
"Every little bit you can do to help can make a big difference in the long run. I really believe that."
A Master Surgeon and Physician
"When you go into the operating room, examine the patient and have a game plan. But you鈥檇 better also have game plan A, B, C, and D, and you should be able to do all of them."
Crandall grew up in Salt Lake City in a family dedicated to community service. As the son of one of Utah鈥檚 first ophthalmologists, he recalled accompanying his father to the original St. Mark鈥檚 Hospital, where some of his father鈥檚 patients paid him on the barter system. 鈥淚t wasn鈥檛 unusual to receive a chicken instead of cash,鈥 Crandall said. 鈥淢y father鈥檚 philosophy was that he would treat everybody the same way. As far as I could tell, he had no prejudice against anything other than stark stupidity. He was true to his word鈥攈e worked hard and loved what he did.鈥
Crandall attended Salt Lake鈥檚 Judge Memorial High School, where he became a football hero despite his relatively small stature. He was also an expert skier and loved to play basketball. He received his bachelor鈥檚 and medical degrees from the University of Utah and completed a surgery internship at Pennsylvania Medical Center and residency and a glaucoma fellowship at Scheie Eye Institute in Philadelphia.
A superb surgeon who made it his mission to learn new skills, Crandall was also a remarkable innovator. Long before it became the modern standard of care, he adopted the method of phacoemulsification for removing cataracts and taught it to others.
He led the way in adopting small-incision glaucoma surgery, known as MIGS. Wielding microscopic-sized equipment to make tiny incisions, his skilled hands helped avoid countless complications in daunting situations. His success with complicated anterior segment (front of the eye) surgery is legendary.
Crandall also invented several surgical techniques and participated in numerous research studies that improved his patients鈥 lives. Most recently, that had included translating surgical techniques developed for adults into pediatric cases to improve outcomes.
鈥淎lan made it a core principle that we would never be close-minded about new surgical techniques and tools, that we would always be open to what was out there,鈥 said Olson. 鈥淎nd, from early on, he wanted every surgery recorded. His analysis became part of our 鈥榗ontinuous quality program鈥 where he would take the time to sit down and review each one. He would do a root-cause analysis for each complicated case, trying to understand what may have gone wrong. He just never quit, and he shared his experience on the national and international stage.鈥
Among the many honors bestowed throughout his career, Cataract and Refractive Surgery Today named Crandall as one of 50 international opinion leaders. The Ophthalmologist recognized him as one of the 100 most influential people in the ophthalmic industry. He was a past president of the American Society of Cataract and Refractive Surgery. Crandall also served as a diplomate of the National Board of Medical Examiners and the American Board of Ophthalmology.
鈥淗e was my ophthalmologist, but more than that, he was my friend.鈥
鈥淲e are devastated. He did my surgeries 35 years ago. When I was little, I would see him down the hall and run to his outstretched arms. Thirty-five years later, and we still ended the visit with a hug. He also saved my son鈥檚 vision. He鈥檚 a miracle worker. I always called him my second dad. He will be greatly missed.鈥
Boundless Compassion
While his surgical talents reached legendary status and improved the lives of thousands of patients, Crandall鈥檚 innate ability to connect with patients placed him in a category of his own.
鈥淗is connection with his patients was a thing of beauty,鈥 said Norm Zabriskie, MD, Moran鈥檚 vice chair, medical director of clinical service, and executive director of clinical operations. 鈥淗e made sure he connected with each one of them at every visit. And I don鈥檛 mean just about fishing, or food, or travel, but I mean connected in the most important way鈥攐ne that said he was going to do everything he could to help them keep seeing and have the best outcome possible.鈥
Moran colleague Bradley J. Katz, MD, PhD, described Crandall鈥檚 unique blend of surgical and people skills: 鈥淚鈥檝e learned so much from Alan. Not just surgery, where he鈥檚 saved my bacon more than once, but also how to be kind to patients, staff, and colleagues, giving of advice and assistance without any expectation of receiving anything in return, and helping those in need.鈥
Mary Elizabeth Hartnett, MD, who directs Moran鈥檚 Pediatric Retina Center, said she always thought of Crandall 鈥渨henever I performed a novel or challenging surgical procedure or task. I knew he would plug on and continue, so I could also. I will always remember his kindness, his support, and his strength and believe he would want us all to push ahead in gaining the knowledge to best serve our patients.鈥
鈥淒r. Crandall did his best to help me through and did everything he could to try to restore my vision years ago. Even though little headway was made, I gained a friend, and he still did what he could and was supportive of me as I adapted to it.鈥
鈥淲e owe him so much. He loves looking at our unique eyes! He has operated on us both multiple times. 鈥 Dr. Crandall cares so much about everyone.鈥
Tireless Humanitarian
鈥淭he work we do improves the life of the patient. We gain new friends; we always learn from other cultures. It keeps me humble and happy to know I鈥檓 helping to make a difference.鈥
The founder and senior medical director of Moran鈥檚 Global Outreach Division, Crandall began his now-legendary outreach work in Kumasi, Ghana, more than two decades ago. He traveled there in response to a request from a longtime patient who had family ties in that region. She told Crandall about the lack of ophthalmologists and the dire need for eye care, including curable blindness from cataracts, and asked him to do what he could to help. True to his nature, he said, 鈥淥K, let鈥檚 do it.鈥
鈥淎lan has dedicated his career to humanitarian service, and his loving, generous spirit permeates all that he does,鈥 said renowned cataract surgeon and American Society of Cataract and Refractive Surgery (ASCRS) Foundation Co-Chair David Chang, MD, in awarding Crandall the inaugural ASCRS Foundation Chang Humanitarian Award.
鈥淭he list of places where Dr. Crandall has given his time and skill is long and varied, including Ghana, Ethiopia, South Sudan, Nepal, India, China, Guatemala, Tonga, Haiti, Micronesia, and Cuba, as well as regular service on the Navajo Nation,鈥 said Chang. 鈥淭he nature of these outreach efforts is as impressive as the list itself.鈥
The stories of Crandall working in makeshift operating rooms around the world, often in searing temperatures, and sometimes amid an array of tropical 鈥渧isitors鈥 in the form of bugs and bats, are seemingly endless and occasionally harrowing.
Whatever the story, common threads emerge. Colleagues talk about his phenomenal stamina and enthusiasm.
They recount how he always logged the highest number of procedures, hardly pausing, and never saying 鈥渘o鈥 to any challenge鈥攚hether it was continuing long past quitting time or dancing through the night. And all this despite screws in his neck, which he broke twice鈥攖he first time while skiing.
The second came on a bumpy bus ride in Ghana when a 40-pound phaco machine dislodged from the luggage rack and hit the back of his neck. Later, he acquired two artificial knees and an artificial hip.
Though he was humble, Crandall wasn鈥檛 above the 鈥渉umblebrag,鈥 but always with a smile.
He was also known for his bolo ties, which he started wearing when he figured out he was 鈥渘ot the bow-tie type鈥 while on the faculty at the University of Pennsylvania in the 1970s.
Crandall was the only person to receive four internationally recognized awards in ophthalmology for his outreach work: the American Glaucoma Society Humanitarian Award, the American Academy of Ophthalmology Humanitarian Award, the ASCRS Humanitarian Award, and the inaugural ASCRS Foundation Chang Humanitarian Award.
鈥淎lan Crandall was not only a world-famous cataract and glaucoma surgeon but a great humanitarian,鈥 said R. Venketesh, chief medical officer of Aravind Eye Hospital in Pondicherry, India. 鈥淗e is truly an inspirational human and physician. For many of us at Aravind, he was a great friend, philosopher, and guide. He strongly believed that training doctors in resource-poor countries is the main solution for eradicating needless blindness.鈥
鈥淚 had the honor of being Alan鈥檚 friend and a partner in his plan to change the world. He was my true north. I feel a bit lost, like all of us. But I still hear him when I operate or push myself to be brave, and he is telling me to keep walking. Like most corneas, this fog is going to clear.鈥
鈥淚n his too short, but amazingly full life, Alan held so many of our hands, brought joy to our journeys through life and helped us reach where we needed to go.鈥
鈥淒espite his celebrity status, Alan was approachable by all. He was warm, kind, selfless, and a man of total integrity.鈥
Lifelong Teacher
鈥淟ower your hands. You can鈥檛 cheat physics. You can remove more than one molecule of lens at a time. A surgery should be elegant and appear effortless.鈥
An exacting teacher and mentor, Crandall aimed to produce the finest surgeons possible. He took special pride in seeing his students excel and become leaders in the field.
鈥淭o watch his quiet hands performing surgeries was to see a master at work. If I see a surgical video anywhere in the world, I can tell if it鈥檚 someone who trained with Alan because of a few subtle things he taught,鈥 said Jeff Pettey, MD, MBA, Moran鈥檚 vice chair of education.
John Berdahl, MD, of Vance Thompson Vision in Sioux Falls, North Dakota, and a Moran adjunct volunteer ophthalmologist, first learned of Crandall during residency at Duke University. He had heard of Crandall鈥檚 legendary skills鈥攁nd that he had a reputation of sometimes intimidating his residents and fellows.
鈥淏ut I know he also made his Utah residents bulletproof,鈥 he said. 鈥淚nstead of feeling intimidated when I met him, I found he had a unique ability to inspire from afar and pull out the absolute best from those he was close to. His residents, including my colleague, Russell Swan, MD, a former Moran resident and current Moran adjunct volunteer, knew his admonitions came from a place of love and enabled them to hone skills they would carry with them for a lifetime.鈥
Colleagues worldwide praised Crandall鈥檚 way of clearly explaining complex surgical topics in ways that even non-surgical ophthalmologists could understand. Whenever physicians, technicians, or staff around him had questions or needed assistance, he stepped up to help.
鈥淗e understood that giving someone the confidence to handle challenging cases was just as important as training their hands to produce the proper movements,鈥 said Roger Furlong, MD, Moran adjunct volunteer ophthalmologist and glaucoma specialist in Butte, Montana. 鈥淗e understood that being a good physician meant more than knowledge or technical skill.鈥
Said Moran colleague Nick Mamalis, MD, who traveled the world with Crandall: 鈥淲hat I think is important about Alan is that he has not only done a tremendous amount of work internationally performing cataract surgeries, but also was involved in teaching others in the developing world and creating mechanisms to show other surgeons how to do these procedures and perform them elsewhere.
鈥淚t is one thing to fly in and fly out of remote locations, but it is another to set up the mechanisms to educate medical teams. It鈥檚 like the adage: Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime.鈥
鈥淗e was my one and only mentor. I am who I am because of him, and any success I have is from his inspiration and guidance. It was a privilege to study under him as his fellow and continue to work together in surgery, clinic, research, conferences, and around the world.鈥
鈥淢any of the most skilled anterior segment surgeons we know today owe their expertise to Alan鈥檚 efforts.鈥
鈥淗e was my teacher of towering proportions who inspired me and gave me courage and cautious confidence in approaching surgical glaucoma.鈥